Last updated: December 2019
Collection and Retention of Information
In conducting normal business, Joondalup Business Association will collect and store information in relation to the provision of membership and event products and/or services and to deliver a high level of customer service. Joondalup Business Association recognises and respects privacy when dealing with personal information and will only do so in a manner that protects the privacy of individuals and businesses in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Contact details will only be used for the purposes for which they have been disclosed to us, including promotion on the Joondalup Business Association website and for communication purposes between members. All members may opt out of allowing other members to contact them by providing such request in writing to Joondalup Business Association. Members acknowledge and agree that they may be contacted by other members, including by email, should they not opt out.
Joondalup Business Association reserves the right to communicate with any customer that has placed an order, whether member of Joondalup Business Association or not. This includes for promotional purposes and may be via email or telephone. If at any time a customer wishes not to receive such correspondence, they can request to be removed via the unsubscribe option on all emails. A request for your contact details to be permanently removed from the Joondalup Business Association database should be put in writing to Joondalup Business Association and will be dealt with promptly.
All information collected by Joondalup Business Association is collected via correspondence between the member representative whether via telephone, email, mail, face-to-face or online. Correspondence may be recorded in order to provide service references, and to assist in staff development.
If personally identifiable information changes, a member representative can request an update to its details by informing Joondalup Business Association in writing.
Security of Information
The security of personal information is important to Joondalup Business Association. All sensitive information, including credit card numbers, entered on our website is encrypted using secure socket layer technology (SSL).
Credit card details for payments to us are submitted directly to Stripe, a 3rd party payment processing platform used for online credit card transactions, and all payment information is simply passed on in order to be processed as required. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Joondalup Business Association never permanently stores complete Credit Card details and your complete credit card number cannot be viewed by Joondalup Business Association or any party outside of Stripe.
Notwithstanding the above, Joondalup Business Association will not be liable for any loss or breach of security in any way related to credit card or other information stored by us.
Joondalup Business Association may at its discretion use third parties to provide essential services and for some business processes. These third parties are prohibited from using your personally identifiable information for any non-Association purpose. Joondalup Business Association does not share any information with third parties for any unknown or unrelated uses.
Joondalup Business Association reserves the right to disclose personally identifiable information as required by law, to its professional advisors and when disclosure is necessary to protect Joondalup Business Association’s rights and/or comply with a judicial proceeding, court order or legal process.
Joondalup Business Association reserves the right to modify this policy at any time, so you must review it frequently. If material changes are made, Joondalup Business Association will notify all customers and member representatives and the statement will be updated and displayed on the Joondalup Business Association website news page.